Managed Home Screen: A Configuration Guide

Posted on July 18, 2024 by Thomas.Marcussen

As a business, it’s important to always be on the lookout for devices and applications that can improve the way you carry out your business operations. With platforms such as Managed Home Screen (MHS), the benefits to your business will be clear to see for everyone.

What MHS offers is an application for corporate Android Enterprise devices. This works for those enrolled via Intune and running in multi-app kiosk mode. Once installed on these devices, MHS will function as a launcher for other approved apps to run on top of it.

In previous articles, we have gone over the new features that Microsoft has added to MHS. We’ve also covered their benefits to your organization. In this article, we’ll be discussing some of the key configuration aspects of the Managed Home Screen platform.

When do you configure the Managed Home Screen app?

Start by verifying if your devices meet the prerequisites. This is because Intune only supports the enrollment of Android Enterprise dedicated devices for Android devices running OS version 8.0. In addition, these devices should be able to connect to Google Mobile Services.

Likewise, MHS only supports Android devices running OS version 8.0 and above. If you find that the settings are available through device configuration profiles, then you should configure the settings there. This will be faster, limit errors, and give you a better Intune-support experience.

Also, note that there are some MHS settings only available via the App configuration policies pane in the Intune admin center. When using App configuration:

Head over to the Microsoft Intune admin center and select Apps > App configuration policies.
Add a configuration policy for Managed devices running Android.
Select Managed Home Screen as the associated app
To configure the different available MHS settings, select Configuration settings.

Selecting a Configuration Settings Format

To define configuration settings for MHS, there are two methods available:

Configuration designer – enables you to configure settings with an easy-to-use UI. It allows you to toggle features on or off and set values. With this method, you’ll find a few disabled configuration keys with the value type BundleArray. The only way to configure these keys is by entering JSON data.
JSON data – with this option, you can define all possible configuration keys using a JSON script.

Moreover, by adding properties with Configuration Designer, you can automatically convert these properties to JSON. Do so by selecting Enter JSON data from the Configuration settings format dropdown.

Using Configuration Designer

Configuration designer will enable you to select pre-populated settings and their associated values. In the table below, you’ll find a list of the MHS available configuration keys, value types, default values, and descriptions. The description gives you the expected device behavior based on selected values. Note that the BundleArray type of configuration keys disable in the Configuration Designer.

Configuration to customize applications, folders, and general appearance of Managed Home Screen

Configuration Key	Value Type	Default Value	Description	Available in device configuration profile
Set allow-listed applications	bundleArray	You can find it under the Enter JSON Data section	Enables you to define the set of apps you see on the home screen form along with the apps installed on the device. Entering the app package name of the apps that you want visible allows you to define the apps. Any app that you choose to allow-list in this section needs to be already installed on the device to be visible on the home screen.	Yes
Set pinned web links	bundleArray	You can find it under the Enter JSON Data section	Enables you to pin websites as quick launch icons on the home screen. Using this configuration allows you to define the URL and add it to the home screen for the end-user to launch in the browser with a single tap.	Yes
Create a Managed Folder for grouping apps	bundleArray	You can find it under the Enter JSON Data section	Enables you to create and name folders and group apps within these folders. End-users can’t rename or move folders and neither can they move the apps within the folders. Folders will appear according to the order of creation and apps according to alphabetical order. If you have apps that you want to group into folders, they must first be assigned as required to the device and must have been added to the Managed Home Screen.	Yes
Set Grid Size	string	Auto	Enables you to set the grid size for apps to be positioned on the managed home screen. Use the format “columns ; rows ” to set the number of app rows and columns to define grid size. When defining grid size, the maximum number of apps visible in a row on the home screen is the number of rows you set. Likewise, the maximum number of apps visible in a column on the home screen is the number of columns you set.	Yes
Lock Home Screen	bool	TRUE	Eliminates the ability of the end-user to move around app icons on the home screen. Enabling this configuration key locks the app icons on the home screen. End-users can’t drag and drop to different grid positions on the home screen. When turned to false, end-users will be able to move around the app and weblink icons on the Managed Home Screen.	Yes
Application Order Enabled	bool	FALSE	Turning this setting to True will enable you to set the order of apps, weblinks, and folders on the Managed Home Screen. After it’s enabled, you can set the ordering with app_order.	Yes
Application Order	bundleArray	You can find it under the Enter JSON Data section	Enables you to set the order of apps, weblinks, and folders on the Managed Home Screen. You can only use this setting if Lock Home Screen is enabled, the grid size is defined, and the Application Order enabled is set to True.	Yes
Applications in folder are ordered by name	bool	TRUE	False enables items in a folder to appear in the order they’re specified. If not for this, they will be displayed in alphabetical order.	No
Set app icon size	integer	2	With this, you can define the icon size for apps displayed on the home screen. Below are the values that you can use in this configuration for different sizes: 0 (Smallest),1 (Small), 2 (Regular), 3 (Large)4 (Largest).	Yes
Set app folder icon	integer	0	With this, you can define the appearance of app folders displayed on the home screen. The appearance can be selected from the values below: Dark Square(0)Dark Circle(1)Light Square(2)Light Circle(3)	Yes
Set screen orientation	integer	1	Using this, you can set the orientation of the home screen to portrait mode, landscape mode, or allow auto rotate. The orientation can be set by entering the values below: 1 (for portrait mode),2 (for Landscape mode),3 (for Autorotate).	Yes
Set device wall paper	string	Default	By using this, you can select a wall paper of your choice. All you need to do is enter the URL of the image that you want to set as a wallpaper.	Yes
Define theme color	string	light	Decide whether you want Managed Home Screen app to run in “light” or “dark” mode.	No
Block pinning browser web pages to MHS	bool	FALSE	By turning this restriction to True, you can prevent users from pinning web pages from any browser onto Managed Home Screen.	No
Enable updated user experience	bool	FALSE	Switching to True will enable the updated app design to be displayed along with the improvements to user workflows for usability and supportability, for MHS. However, if you keep it as False, users will continue to see previous workflows on the app An important thing to note here is that from August 2024 onwards, previous Managed Home Screen workflows will no longer be available and all devices will need to use the updated app design.	No
Top Bar Primary Element	choice		This key helps you choose whether the primary element of the top bar will be the device Serial Number, Device Name, or Tenant Name. You can only use this setting when the Enable sign in key is set to false. Otherwise, the user’s name will be shown as the primary element when the key is set to True. If you want the top bar to be visible on users’ devices, you must set Enable updated user experience to true.	No
Top Bar Secondary Element	choice		This key helps you choose whether the secondary element of the top bar will be the device Serial Number, Device Name, or Tenant Name. If you want the top bar to be visible on users’ devices, you must set Enable updated user experience to true.	No
Top Bar User Name Style	choice		This setting enables you to select the style of the user’s name in the top bar based on the following list: display name last name, first name first name, last name first name, last initial You can only use this setting when the Enable sign in key is set to True. If you want the top bar to be visible on users’ devices, you must set Enable updated user experience to true.	No

Key things to note

Ensure the Managed Home Screen app seamlessly meets Google Play Store’s requirements. This is contingent on the app’s available update at the API level. However, doing it this way translates to a few changes to how Wi-Fi configuration works from Managed Home Screen. So, some of the changes you should expect to encounter include:

Users won’t be able to change the Wi-Fi connection for the device, whether it be enabling or disabling the connection. However, despite not being able to turn the Wi-Fi on or off, users can still switch between networks.
In addition, users also won’t be able to automatically connect to a configured Wi-Fi network with a first-time password requirement. Instead, after entering the password for the first time, the configured network will then automatically connect.

ANDROID DEVICES RUNNING OS 11

All those who are using Android devices running OS 11 should note another aspect. Whenever an end-user tries to connect to a network via the Managed Home Screen app, a consent pop-up prompt will appear. This pop-up is from the Android platform itself and therefore not specific to the Managed Home Screen app.

Furthermore, users will see a request to enter a password. This happens when attempting to connect to a password-protected network via the Managed Home Screen app.

You’ll notice that the network will only change if the device does not have a connection to a network. This includes instance when you have input the right password. All devices already connected to a stable network won’t connect to a password-protected network via the Managed Home Screen app.

ANDROID DEVICES RUNNING OS 10

For individuals using Android devices running OS 10, there’s another consideration. When an end-user tries to connect to any network using the Managed Home Screen app, they will receive a prompt with a consent via notifications.

Because of this prompt, users whose devices are running OS 10 must have access to the status bar. Also, notifications to be able to complete the consent step. Therefore, IT admins may need to use General settings for dedicated devices to avail the status bar. They’ll also do so for notifications to the appropriate end-users whenever necessary.

Furthermore, users will see a request to enter a password. This happens when attempting to connect to a password-protected network via the Managed Home Screen app. You’ll notice that the network will only change if the device does not have a connection to a network. This applies even if you have input the right password.

BLUETOOTH CONSIDERATIONS

If a device is running Android 10+ and using Managed Home Screen, successful Bluetooth pairing on devices that require a pairing key requires certain conditions. IT admins will need to enable a few Android system apps and these are as follows:

Android System Bluetooth
Android System Settings
Android System UI

Managing troubleshooting issues

One of the best updates that Microsoft brought to Managed Home Screen is the introduction of enhanced troubleshooting features. Users now get access to a debug menu, which includes the pages for Get Help, Exit Kiosk Mode, and About.

This access aims to simplify the troubleshooting process for device users which can reduce downtime and thereby increase productivity. To help even further, you’ll find configurations in the table below. These help troubleshoot various problems that users can encounter on their devices:

Configuration Key	Value Type	Default Value	Description	Available in device configuration profile
Exit lock task mode password	string		Input a 4-6-digit code to use to temporarily drop out of lock-task mode for troubleshooting.	Yes
Enable easy access debug menu	bool	FALSE	Switch this setting to True and you can access the debug menu from the Managed Settings menu while in Managed Home Screen. If you want to exit kiosk mode, you’ll need to go to the debug menu to find the capability. With that done, you need to click the back button about 15 times. Alternatively, if you want to keep the entry point to the debug menu only accessible via the back button, you should keep the setting switched to False.	Yes
Enable MAX inactive time outside of MHS	bool	FALSE	If you want to automatically re-launch Managed Home Screen after a set period of inactivity, you’ll need to switch this setting to True. Note that the timer will only count inactive time and, upon configuration, will reset each time the user interacts with the device while outside of MHS. To set the inactivity timer, use Max inactive time outside MHS. This setting is kept off by default. You can only access this setting if Exit lock task mode password has been configured.	No
MAX inactive time outside MHS	integer	180	Specify the maximum amount of inactive time (in seconds) that a user can spend outside of MHS before it is automatically re-launched. Users will find this configuration set to 180 seconds by default. If you want to use this setting, Enable MAX inactive time outside of MHS must be set to true.	No
Enable MAX time outside MHS	bool	FALSE	If you want to automatically re-launch MHS after a set period of time, you must set this setting to True. The timer considers both active and inactive time spent outside of MHS. You need to use MAX time outside MHS to set the inactivity timer. This setting is kept off by default. You can only use this setting after Exit lock task mode password has been configured.	No
MAX time outside MHS	integer	600	You must specify the maximum amount of absolute time (in seconds) that a user can spend outside of MHS before it is automatically re-launched. Users will find this configuration set to 600 seconds by default. You can only use this setting if Enable MAX time outside of MHS is set to true.	No

Microsoft ecosystem provides Android users with an optimal experience

Managed Home Screen and all its features are helping to enhance the user experience. MHHS supports Android users who rely on the Microsoft ecosystem for business purposes. For years, the relationship between Microsoft and Android has allowed for a better integration between the concerned platforms. It also provides end-users a better overall experience. All of this fits in perfectly with the evolution we have witnessed in the development of excellent mobility solutions.

Over the last few years, there has been a significant increase in those who appreciate the possibility of remote work. Plenty are enjoying the option of being able to work from home. There are additional benefits, including creating their own schedules. But they can also maintain or even increase their productivity levels.

Android users make up a decent portion of Microsoft clients. So, it’s not surprising that Microsoft aims to provide users with all the solutions they need. And Microsoft outfits users to be successful in their business operations. And with Managed Home Screen, Android users get an app that can further enhance their interaction with the Microsoft ecosystem.

The ability for organizations to customize and control user experiences is paramount. It enables them to ensure that end-users will have access to everything they need while simultaneously putting in certain restrictions.

Additionally, end-users can enjoy a much-improved experience. This is because MHS enables businesses to create consistent and simplified experiences across device types and OEMs.

End-users can expect continued innovations and improved features thanks to the global network of experts established by Microsoft and Google. These client specialists, with deep knowledge of Android devices and services, significantly contribute to the ongoing development of services. They will also further enhance the user experience.

It’s because of collaborations like these and the expertise obtained that MHS users can access features that address issues on-device. It’s also how they painlessly equip Microsoft support to troubleshoot issues on-device. So, as the improvements continue to roll out, businesses and individuals will take a keen interest. All of these changes can improve how they do business.

Wrap up

If there is anything that we can expect with regard to technology, it’s that we will continue to see changes. Most intend to improve the end-user experience. The features that Managed Home Screen offers, as well as the available improvements, are a testament to Microsoft’s goal. Microsoft continuously aims to create the optimal experience for Android users.

With feedback from Android experts being a key part of development, end-users can expect ongoing improvements. They can also expect to reap the many benefits of an ever-improving Microsoft ecosystem. One only has to take a look at the depth of products and services available to Android device users. It’s then evident that businesses have plenty to benefit from with these programs and features.

Managed Home Screen: What Your Should Know

Posted on July 3, 2024 by Thomas.Marcussen

It doesn’t take too long as you go through the latest tech news and updates to realize just how badly lax security could affect your organization. All nefarious actors need is a small opportunity. And your business may end up paying dearly. This is where Managed Home Screen comes into play.

Hence the need to implement the best possible security measures that you can. And when you use platforms such as Managed Home Screen (MHS), you’ll get excellent features that will help you enhance your overall security.

The platform will give your organization the ability to customize and control Android Enterprise dedicated devices. This allow for restricted access to only what a user may require. As we continue our deep dive into Managed Home Screen, we will end up with a clearer idea of how this platform can best serve your interests.

What to know about general availability

In a previous article, we discussed the updated features that Microsoft introduced to the Managed Home Screen experience. There are a few things that businesses should know about general availability.

To begin, you should be aware that with the general availability of the updated MHS experience, all previous MHS workflows will be obsolete. Not only that, but support will no longer be available for these previous workflows. The new updated features will not be added to previous workflows, as well.

However, admins can still move to the updated experience by setting Enable updated user experience to “true” for 90 days. But, after the 90 days, the app configuration will be removed, and all devices will need to start using the updated MHS experience.

Below are some of the new capabilities recently added for the updated experience:

Brightness Slider and Adaptive Brightness – with this tool, IT admins will be able to expose a setting that enables users to access a brightness slider to adjust the device screen brightness. Moreover, IT admins can also expose a setting that allows users to turn adaptive brightness on and off on the device.
Autorotation – this next tool helps IT admins expose a setting that is designed to enable users to turn on and off the device’s autorotation.
Domain-less Login and Custom Login Hint Text – another feature coming to the updated experience will be support for domain-less sign-in. Admins can configure domain names which will then be automatically added to usernames when signing in. In addition, MHS will begin providing users with a custom login hint string on the sign-in screen.
Session PIN Inactivity Timer – in scenarios where a device has been inactive for a specified period of time, IT admins can leverage this feature to demand users to enter their session PIN to resume activity on Managed Home Screen.

Why is Managed Home Screen making changes?

With the updates that have been made to Managed Home Screen, one may be wondering what’s behind all the changes. And the simple reality is that the new features were needed. Applications need to keep improving if they are to meet the ever-evolving needs of businesses.

It goes without saying, but the competition among players in the tech space is brutal. A new application or service can be introduced to the market, and if it can do the job far more efficiently, then you may find yourself losing clients.

Moreover, organizations are now acutely aware that there are nefarious actors constantly looking for vulnerabilities in their systems and if they find any it can be catastrophic for their businesses. Updates can address any existing performance issues and vulnerabilities that may potentially exist.

In addition, new features will also address productivity issues that your business has to deal with. As technology continues to evolve, organizations like yours will be looking to improve their products and services. Updates allow you to harness the latest and very best features for your applications. This will also give your team a better user experience overall. And ultimately, your business can operate more efficiently.

Furthermore, newer updates can help you get even better performances from your devices. At one point or another, we’ve all probably had the frustrating experience of an app crashing. It’s never a pleasant experience and can result in some lost work progress. By updating your applications, you can significantly reduce the chances of these occurrences.

Benefits of Managed Home Screen’s new features

The improvements that Managed Home Screen has made will have benefits for both IT admins as well as end users. These advantages include:

Closing the security gap – enhancing your security features means that you reduce potential attack areas. Also, it’s significantly harder for hackers to carry out successful attacks. This is something that will complete by requiring end users to enter their session PIN to resume activity on Managed Home Screen. This is after the device has been inactive for a specified period. Having this feature reduces the risk of unauthorized personnel gaining access to a device when the user is not using it. To set it up, you need to set the “Minimum inactive time before session PIN is required” setting to the number of seconds the device is inactive before the end user must input their session PIN.
Quicker resolution of issues – if the troubleshooting process is ineffective, it can cause endless downtime and that’s not good for business. MHS improved that process by introducing a feature that will give users access to a debug menu. This includes the pages for Get Help, Exit Kiosk Mode, and About. What this does is give users the ability to go to the Get Help page and easily upload logs. Moreover, users will be able to view Management Resources. It allows them to launch adjacent management apps whenever necessary. With the appropriate support available, your organization can quickly address any performance issues. You can also ensure productivity levels remain optimal.
Improve ease of use – one of the best ways to help users work more efficiently is to enable them to have the option to customize certain settings to their liking. Undoubtedly, the immediate concern would be about the risk of increasing vulnerabilities. But, the solution to that is to restrict what users can customize. This provides that they still get the benefits of personalized apps and devices while maintaining high security standards. One of those settings that users can now change is device screen brightness.

Additional benefits of Managed Home Screen

With the updated features, you can expose settings in the Managed Home Screen app to adjust screen brightness for Android Enterprise devices. You’ll have the option of exposing a setting in the app to allow end users to access a convenient brightness slider to adjust the device screen brightness. Furthermore, you’ll now also be able to expose a setting to allow end users to toggle adaptive brightness.

Simplified setup – few things can help users be more productive than using an application with a clean look and access to everything you need. This is what MHS is aiming for with the addition of a top bar. Users will now have quick access to device-identifying information. You get the option to configure this top bar as you see fit. And there will be two descriptive elements available for display. IT admins get to select between serial number, device name, and tenant name for the top and bottom elements in situations where the device is not configured with sign-in.

The top bar will also give quick access to settings as well as the sign-out button. The settings wheel icon sits in the upper right-hand of the top bar. And tapping this icon will display the settings that the IT administrator has selected to reveal to users within MHS settings. Another advantage you can expect is that this settings icon will be located on the top bar by default. And to avoid compromising security, IT admins still get to pick which settings a user can configure. Or they can disable it altogether by enabling or disabling the configuration key “Show managed settings”.

Enhanced security measures for dedicated devices

As we know by now, Managed Home Screen works on devices enrolled into Intune as Android Enterprise dedicated devices. With the increasing sophistication of today’s cyber attacks, organizations need to ensure that their security is of the highest standard.

Bearing that in mind, in this section, let’s take a look at some of the settings that can improve security for fully managed, dedicated, and corporate-owned work profile devices.

Screen capture (work profile-level)

Enabling “Block” will not only stop you from taking screenshots, but will also prevent content from being shown on display devices without a secure video output. However, you should be aware that this setting is set to “Not configured” by default, and Intune doesn’t modify it. You should also know that if the default settings allow, the OS might let users capture the screen contents as an image.

Camera (work profile-level)

Enabling “Block” will prevent access to the device’s camera. Again, you should note that this setting is set to “Not configured” by default and Intune doesn’t change it. Another thing that is important for security is that Intune only manages camera access but doesn’t have access to pictures or videos. The OS may also, by default, allow access to the camera.

Default permission policy (work profile-level)

The objective of this setting is to define the default permission policy for requests for runtime permissions, and the options you have are the following:

Default (default) – Use the device’s default setting.
Prompt – Users see a prompt to approve the permission.
Auto grant – Permissions grant automatically.
Auto deny – Permissions are automatically denied.

Date and Time changes

Enabling “Block” will stop users from manually setting the date and time. Additionally, you should note that this setting is set to “Not configured” by default, and Intune doesn’t change it. This will also mean that if the OS default settings permit, users may be able to set the date and time.

Roaming data services

Enabling “Block” will prevent data roaming over the cellular network. And as before, this setting defaults to “Not configured,” and Intune doesn’t change it.

Wi-Fi access point configuration

Enabling “Block” will stop users from creating or changing any Wi-Fi configurations. Additionally, you should note that this setting defaults to “Not configured” and Intune doesn’t change it. As we’ve also seen before, if the OS default settings permit, users may be able to change the Wi-Fi settings on the device.

Bluetooth configuration

Enabling “Block” will stop users from configuring Bluetooth on the device. Additionally, you should note that this setting defaults to “Not configured,” and Intune doesn’t change it. As we’ve also seen before, if the OS default settings permit, using Bluetooth on the device may be possible.

Tethering and access to hotspots

Enabling “Block” will prevent tethering and access to portable hotspots. And again, this setting defaults to “Not configured,” and Intune doesn’t change or update it. Take note that the OS might allow tethering and access to portable hotspots by default.

USB file transfer

Enabling “Block” will prevent transferring files over USB. And again, this setting defaults to “Not configured,” and Intune doesn’t change or update it.

External media

Enabling “Block” will prevent using or connecting any external media on the device. And again, this setting defaults to “Not configured,” and Intune doesn’t change or update it. Take note that the OS might allow file transfers by default.

Beam data using NFC (work-profile level)

Enabling “Block” is going to prevent the use of Near Field Communication (NFC) technology to beam data from apps. On the other hand, if set to “Not configured“, which is the default setting, Intune will not change or update the setting. However, you should not forget that the OS might allow using NFC to share data between devices by default.

Developer settings

Enabling “Allow” will let users access developer settings on the device. On the other hand, if set to “Not configured,” which is the default setting, Intune will not change or update the setting.

Microphone adjustment

Enabling “Block” will stop users from unmuting the microphone and adjusting the microphone volume. However, if set to “Not configured,” which is the default setting, Intune will not change or update the setting.

Factory reset protection emails

You need to select Google account email addresses. Then, you need to provide the email addresses of device admins who can unlock the device after it’s wiped. When entering the email addresses, make sure to separate them with a semi-colon e.g., adminA@gmail.com;adminB@gmail.com. Note that these emails will only apply in scenarios during a non-user factory reset, like running a factory reset using the recovery menu. And as with previous settings, if set to “Not configured,” which is the default setting, Intune will not change or update the setting.

System update

To determine how the device handles over-the-air updates, you’ll need to pick from the following options:

Device Default (default) – stick to the device’s default setting, meaning that when the device connects to Wi-Fi, is charging, and is idle, the OS updates automatically. For app updates, the OS first checks that the app is not running in the foreground.
Automatic – implements an automatic update process without user involvement.
Postponed – updates postpone for a period of 30 days, at the end of which users receive a prompt to install the update. For critical security updates, however, device manufacturers or carriers may block their postponement.
Maintenance Window – also provides an automatic update process but that occurs during a daily maintenance window that you set in Intune. If the installation tries and fails for 30 days, you will subsequently see a prompt to perform the installation. This setting will apply to OS and Play Store app updates.

Freeze periods for system updates

This one is optional. If you are going to set the System update setting to Automatic, Postponed, or the Maintenance window, then you must use this setting to create a freeze period:

Start date – provide a start date using the MM/DD format and it can be up to 90 days long.
End date – provide an end date using the same MM/DD format and it can be up to 90 days long.

Take note that all incoming system updates and security patches will be blocked during the freeze period. And this also includes manually checking for updates.

Location

Enabling “Block” will disable the Location setting on the device and prevent users from turning it on. However, it’s worth noting that disabling this setting will affect every setting that also relies on device location. This includes the Locate device remote action that admins use. On the other hand, if set to “Not configured,” which is the default setting, Intune will not change or update the setting.

When to enroll devices as dedicated devices

One of the things that may have a lot of people wondering is the issue of when exactly you should be looking at enrolling a device as a dedicated device. According to the information available from Microsoft, Intune’s Android Enterprise dedicated device solution is for clients who want their Android devices enrolled with no user-affinity.

On top of that, this device solution requires that the device runs Android OS 8+ and should be able to connect directly to Google Mobile Services (GMS). Below are the three main scenarios that Intune envisions for dedicated devices:

AS A DIGITAL SIGN

Typically locked into one application that shows viewers desired information. A good example of this would be the train schedules or flight schedules that you may see at the train station or airport respectively. In these particular situations, there will be zero-to-minimal physical user interaction.

TASK-BASED DEVICES

In this case, we’ll be looking at a situation of locked into a single application or multiple applications and used for specific tasks. What you then have is a setup where the device is not privy to who is using it or where. We can see an example of how this would work with package delivery drivers.

As they clock into their shift, the delivery driver receives a device. This devices helps to navigate to their location, scan packages, and complete other role-based tasks. Once the driver completes their tasks, the device can then be returned for the next delivery driver to use.

MULTI-USER, TASK DEVICES

In the third scenario, we’re looking at locked into a single app or a set of apps, and used for specific tasks. Users need to sign in on at least a single application on the device and unlike the previous scenario, the apps in this case will need to know who is using the device and when.

The general recommendation for this scenario is to enable Shared Device mode. For instance, you can look at a factory setup where a device may used by multiple people, such as shift workers, maintenance staff, delivery drivers, etc.

So, every individual using the device will get the same apps and policies, but the key difference is that the relevant information displayed by the apps will vary from person to person, depending on their sign-in information.

Wrap up

As a business, it’s crucially important to always be on the lookout for applications and services that can give you an advantage. Something that can improve the quality of what your organization is producing by enhancing worker efficiency. For Managed Home Screen clients, the platform improvements can offer such benefits.

You get features that help you maintain high security standards by allowing IT admins to put in place any necessary restrictions. But, even with these restrictions, end users will still get quicker access to what they need, faster resolution of issues, and a more streamlined workflow.