Reasons You Should Invest In Windows 365

For a lot of businesses, making the switch to cloud computing services, including Windows 365 solutions, represents a major shift from the way they have been operating for years. What possibly complicates the decision-making, even more, may be a lack of information on what cloud technology is and how it can improve their way of doing business.

Microsoft has done a good job of providing us with plenty of information on this topic. As one of the big cloud service providers, they have been providing clients with plenty of products over the years.

And in 2021, Microsoft took an even bigger step into the future with the announcement of a desktop in the cloud. It’s a PC that you can take with you anywhere and access at any time on almost any device.

In this blog, I will go over the major reasons why Windows 365 is a great investment for your organization.

Getting familiar with the cloud

Making a decision about which infrastructure is best suited for your business is no small matter. Because whatever you end up deciding will play a huge role in how your business operates. Certain businesses have legacy IT systems or on-premises infrastructure that has served them well over the years.

As such, businesses like this usually prefer to stay with tried and tested solutions rather than make the leap to the cloud. But, whether you prefer your on-prem infrastructure to anything else out there, it’s still important to understand technology such as Windows 365. Doing so will help you to make an informed decision about your business’ IT systems.

So whether you choose to invest in Windows 365 or continue using what has brought you success thus far, at least you’ll be fully aware of the options available to you.

But, just what exactly is the difference between your on-premises infrastructure and what Windows 365 offers? The simplest answer to that is location. There is the on-premises computing model. This refers to the physical hardware you own, such as computers and servers, that reside on your business premises. It also refers to the software that has been downloaded and installed on the hardware. On the other hand, cloud service providers own the servers, storage, databases, and software, and provides them to clients “as-a-service”.

Thus the major difference is that a company like Microsoft is responsible for purchasing, running, and maintaining the hardware. All you have to do is pay for the computing resources that you need. And forget worrying about everything else.

So what is a Cloud PC?

Now that we understand what cloud computing is, we need to know what then is a Cloud PC? According to Microsoft, a Cloud PC is a highly available, optimized, and scalable. It’s a virtual machine that is going to provide users with an enriched Windows desktop experience. This takes Windows and gets it running on the Azure cloud.

As Microsoft 365’s General Manager Wangui McKelvey said, “Windows 365 takes the operating system to the Microsoft Cloud, securely streaming the full Windows experience – including all your apps, data, and settings – to your personal or corporate devices. This approach creates a fully new computing category, specifically for the hybrid world: the Cloud PC.”

So basically, Microsoft is giving you a PC that runs on the cloud. Meaning that you can access it anytime using most devices.  And for the most part, it really doesn’t matter what operating system is running on your device. Whether you’re using Mac or Linux PCs, Android or iOS devices, you’ll get a consistent Windows experience.

Therefore, whatever you are working on won’t be affected by the device you are using. Since the state of your Cloud PC remains the same, you will always pick up right where you left off. The service will allow you to have access to plenty of great apps.

Using the Windows 365 portal, you can access Microsoft apps such as Word, Excel, and PowerPoint. In addition, native support is available for Microsoft Teams, Adobe Reader, the Edge browser, and Microsoft defender antivirus software.

Built on a sound platform

Ideally, any service that you want to invest in needs to have a proven track record. However, given that Windows 365 is still less than a year old there’s not much of a track record to go over. This is why it’s important to understand the foundation on which Windows 365 is built. The company that gave us Azure Virtual Desktop (AVD) is the same entity responsible for the Windows 365 Cloud PC.

And if there’s anything that AVD has shown us it is that Microsoft has a good handle on cloud computing services. This is vital for you when considering Windows 365 because Microsoft has built it on its Azure infrastructure.

So if you go with Windows 365, you’ll be investing in a service founded on a tried and tested platform. Therefore, we can take a look at AVD’s track record and some of what it has to offer clients.

Azure Virtual Desktop

Azure Virtual Desktop has proven to be a cost-effective alternative to scaling up a traditional virtual desktop environment in your own data center. The reduction in expenses is something that could very well help you to have a better ROI.

AVD has also proven to be invaluable to companies because of how it lets organizations control apps and data. They can do so while allowing their employees to access those resources on their own devices. This means that you can offer your workers greater flexibility in how they work. And you’ll still retain overall control and maintain high security standards.

Although you could get some of these benefits from a traditional VDI environment, the service that you get from Microsoft comes at a better price point with better security.

One of the greatest benefits that you will gain from investing in Windows 365 is that it will allow you to experience Windows 10 or Windows 11 at its very best. That’s in addition to having the full power of Microsoft 365 in your hands. AVD has built a reputation for offering clients a smooth experience when using these Microsoft products. And with Windows 365 being based on AVD, you can expect the experience to be even better.

The strength of Azure

The reason that makes Azure as impressive as it is, is the fact that it takes traditional on-premises infrastructure to the cloud. Because of this migration, Microsoft frees you from the responsibilities of a traditional VDI such as brokering, load-balancing, compute, storage, and diagnostics. What this then does is to create more time for IT pros in your enterprise to improve your business operations and promote growth.

And then there are Azure’s state-of-the-art security measures. As undoubtedly one the most secure public cloud platforms you can find, Azure significantly reduces the risk of falling victim to cyber criminals.

Azure Active Directory’s strict authentication process offers the only way that users can access their virtual machines. Clients can leverage features such as conditional access and multi-factor authentication to add layers of security to their access protocols.

Enhancing your business

Now that we’ve established how the cloud is different from your on-prem infrastructure, you could still ask why do I need it? If we already have our own hardware and software, why look to someone else to offer us a service? Now, these are very valid questions. But there are plenty of ways that taking advantage of cloud computing can enhance your business. For instance, we could take a look at the services you can get:

  • Infrastructure-as-a-Service (IaaS) – this is where a cloud service provider operates resources such as servers, virtual machines, storage, networks, and operating systems. Clients can then use these services over the internet on a pay-as-you-go basis.
  • Platform-as-a-Service (PaaS) – clients can use this service to pay for on-demand resources such as hardware, software, and infrastructure that they can use to develop software. Therefore, developers, in particular, can take advantage of this to test, deliver, and manage software applications.
  • Software-as-a-Service (SaaS) – this is a subscription-based model that allows clients to have access to whatever software applications they need without concerning themselves about licensing or software management.

What’s clear from the services Microsoft can offer is that your organization can have access to almost limitless resources. And arguably the biggest benefit you stand to gain is that the cloud computing model places the responsibility for the maintenance of the physical infrastructure on a third party.

So when using the Windows 365 Cloud PC there are no longer any complex hardware management issues to deal with. In addition, by eliminating hardware-related expenses your business can grow a lot faster and simultaneously become more productive.

Choosing Windows 365

If you’ve made the decision to migrate your business to the cloud, you’ll still need to decide about which solution to choose. But, Microsoft intends the Windows 365 Cloud PC to be a great option that is affordable, easy to run, and simple to set up.

For instance, if you were to go with Azure Virtual Desktop, you would need individuals with the necessary expertise to run the system for your business. However, Windows 365 doesn’t require that. Microsoft will set up Windows 365 for you and allow you to control how to scale your Windows 365 instances and monitor Cloud PC’s performance.

The ease-of-use approach you get with Windows 365 means that you don’t need to have an Azure Solutions Architect Expert on staff to create and manage virtual PCs. So one could look at it this way. Azure Virtual Desktop offers flexibility whereas Windows 365 is going for ease of use.

As far as pricing is concerned, Windows 365 offers clients a simple and flexible pricing structure in keeping up with the theme of ease of use. Clients will also be allowed to change their configuration should they decide to. This makes it a lot easier for businesses to scale up or down depending on their particular needs.

Thus you can add or remove resources and adjust your monthly subscription accordingly. As for accessing your Windows 365 Cloud PC, you can do so on just about any operating system out there. Although, you may want to download the Remote Desktop Client for the most optimal experience.

Different options available

To ensure that any business that wants cloud computing services can have access, Microsoft gives you various options. This allows you to choose a subscription plan that is most ideal for your business. Something that suits your budget. The options that you get with Windows 365 provide two available editions – Windows 365 Business and Windows 365 Enterprise.

Business edition

The Windows 365 Business edition is designed for small to medium-sized enterprises. So if your company requires only a few desktops as well as fixed pricing, then the Business edition is the right choice for you. You can expect a fixed rate for the Business desktop and the prices will depend on the hardware configuration you select.

Also, because your Business desktop is attached to a managed Microsoft vNet, you won’t have to deal with any network egress fees. This edition comes with a maximum number of 300 users. And there are no licensing pre-requirements to purchase and deploy the Cloud PC.

But, if users are licensed for Microsoft Endpoint Manager they will have access to other features such as device management. The provisioning won’t present any problems as it uses default configurations.

So as soon as a Cloud PC license is assigned, the Cloud PC is automatically provisioned with a standard image. When it comes to actual pricing, you get to choose from the following options:

  • Basic – at a cost of $31/month and with support for up to 300 users, this option allows you to run light productivity tools and web browsers. Clients will get 2vCPU, 4GB RAM, and 128 GB Storage.
  • Standard – this option will cost $41/month and also supports up to 300 users. Clients get 2vCPU, 8GB, and 128 GB of storage allowing you to Run a full range of productivity tools and line-of-business apps.
  • Premium – the last option costs $66/month and provides access to 4vCPU, 16 GB of RAM, and 128 GB of storage. With this you get support for up to 300 users and can run high-performance workloads and heavier data processing.

Enterprise edition

If your organization is a larger one, then the Business edition is not going to be adequate for you. The Windows 365 Enterprise edition will best serve large businesses. It’s especially helpful for those interested in integrating the desktops with their existing Azure virtual network. And they’ll have endpoint security with comprehensive features as well as single sign-on.

Unlike Business desktops, Enterprise desktops are attached to a customer’s vNet. So the standard fees for network egress traffic will apply. This edition allows clients to manage and roll out their own customized images.

In addition, you’ll be able to use other features including Universal Print, troubleshooting, etc. Also, the provisioning process can be configured and tailored to meet the specific needs of your organization.

Depending on the various needs of your business, you can select a subscription plan from the options given below:

  • Basic – at a cost of $31/month and with support for unlimited users, this option allows you to run light productivity tools and web browsers. Clients will get 2vCPU, 4GB RAM, and 128 GB Storage.
  • Standard – this option will cost $41/month and also supports an unlimited number of users. Clients will get 2vCPU, 8GB, and 128 GB of storage allowing you to run a full range of productivity tools and line-of-business apps.
  • Premium – the last option costs $66/month and provides access to 4vCPU, 16 GB of RAM, and 128 GB of storage. With this you get support for an unlimited number of users and can run high-performance workloads and heavier data processing.

Improve workforce management

Windows 365 can play an integral role in helping your business improve in the area of workforce management. The features that the service provides are designed to enable you to optimize the way your business operates. As a result, you can expect to have the tools you need. You can put the right people in the right place at the right time. And it will enhance your clients’ experience in a way that will reflect positively on your revenue stream.

Leveraging Windows 365 can improve your use of time thus improving your efficiency and productivity. The ease of use that Microsoft emphasizes helps your employees because they don’t need to spend time maintaining the environment or resolving issues. Also, the available collaboration platforms, such as Microsoft Teams, facilitate instant communication. They additionally simplify working together for teams who may be in different locations.

Communication is paramount

Those communication platforms are equally important in ensuring that employees who are working remotely retain the same degree of efficiency and productivity as their peers who are on-site.

As this trend of remote work continues to grow, those in leadership positions will need the flexibility to comfortably perform their management duties without missing a step. This is why it’s so important that have access to your Windows 365 Cloud PC from anywhere on just about any device.

Additionally, you can create various groups of people on Microsoft Teams. This provides those managing people and working on the same project, with a simpler engagement. This works regardless of where they or you are.

A lot of businesses are in great need of innovative solutions that can promote rapid growth without relying on extensive investment. Windows 365 has got this well covered. There are a wide range of options available with both Windows 365 Business and Windows 365 Enterprise.

Something for everyone

So there’s something for everyone. From the small business trying to grow to the huge enterprises looking to streamline their operations. Because of the pricing structure, scaling is easy and relatively affordable. It allows you to acquire more resources as your business expands.

Another improvement for better workforce management is the fact that Windows 365 will be responsible for software updates and new releases. This helps your business to focus its energies on critical, productive endeavors.

Not only that but you can also eliminate the exhaustive and costly task of refreshing dated hardware. As long as your current hardware is compliant with the Windows 365 requirements, you won’t need to worry about your hardware anytime in the near future.

Reduce your physical footprint

Windows 365 can also be instrumental in helping you to reduce your physical footprint. This means that when you use cloud computing you won’t need as much office space as plenty of other businesses.

Because of the flexibility that Windows 365 provides, you may no longer need to have physical offices for a significant section of your workforce. You can simply take full advantage of having a hybrid work environment and remain productive in that way.

So you can have people working for you from all corners of the globe in the comfort of their own homes. Working this way may even enhance the working experience for some of your employees. This increases the possibility of employee satisfaction and higher levels of productivity. Moreover, using Microsoft Teams will ensure that communication and collaboration are carried on without difficulty.

Other benefits

Offices for your employees aren’t the only area where you can save space. When considering setting up your on-premises infrastructure, a significant amount of space is required for your network servers. As you can imagine, you’ll need to have plenty of space for the servers themselves. And you’ll need security measures, such as cages to enhance protection.

Your data center will also need state-of-the-art security to ensure that the risk of a security breach is reduced. And then we obviously can’t forget the staffing resources that will be required. You need to have teams of people who will be responsible for maintaining the servers and monitoring security to try and prevent hacker attacks.

These staff members will probably require an operations center and that means more building space. In addition to these IT people, you should have reliable security personnel guarding the physical premises. All of this will cost space and money. A lot of it.

Ultimately, having a significant portion of your workforce work remotely can help to increase your revenue streams. By reducing expenditure on building space, you can invest more in core business areas that will focus on attracting clients.

Communication and collaboration

This is an area that is fundamental to the success of every business. Especially when working in a hybrid environment. Windows 365 allows clients to take full advantage of the power of Microsoft Teams to ensure that communication in your organization happens smoothly.

You can set up teams in a way that will work best for you. When your organization is ready for users to start using Teams, the users can download the Teams client from https://teams.microsoft.com/downloads.

The Teams client can then be installed on your Windows, Mac, or Linux PC as well as on your Android or iOS device. However, you’ll need to ensure that all these users have the necessary Teams license.

Some of the more important elements in Teams include chat, teams, and channels. With chat, you can have one or more users talking, sharing files, or meeting privately. Teams will enable collaboration on any project at any time. And it can be visible to the entire organization or just the relevant team members.

Additionally, channels can help segment topics, projects, or anything else within teams in a way that suits the way you would like to work. Meetings and conferencing are two major things that businesses need to conduct to keep things moving smoothly. By using a Teams or Skype for Business client, individuals can participate in meetings to which they’ve been invited.

For small businesses

Even if you happen to have a bad internet connection you can still participate in meetings via audio conferencing. All you need is your regular phone, the conference phone number, and the meeting ID. Although meetings are enabled by default, you can still retain control of the meeting experience.

For smaller businesses with fewer than 300 users, consider using Microsoft 365 Teams Phone with Calling Plan to establish an office phone system without having a complex, costly on-premises phone system.

The system will include a phone system menu, caller ID, voice mail, and other great features. So all of these features are going to enable the Windows 365 Cloud PC experience to basically simulate the office experience.

Those working remotely won’t miss out on collaborating with their colleagues, sharing ideas, and crucially maintaining social connections with others. Without this, working remotely could quickly become a difficult, isolated affair.

Disaster recovery strategy

Every business needs to have effective data recovery strategies in place. The brazen nature of cyberattacks recently has shown that no enterprise is too small or too big to fall victim to hackers. And statistics suggest that in the last decade up to 4 billion people had their records stolen. Here are a few of the more notable data breaches of the last decade:

  • In 2013, Target fell victim to cyber criminals who managed to compromise their network. This unfortunate incident was able to expose 40 million credit and debit card accounts.
  • The very next year in 2014, another massive enterprise, eBay this time, suffered a massive breach of information. Estimates say that up to 145 million people may have had their login credentials stolen.
  • In 2018, the Marriott also fell victim to hackers. This time, they managed to compromise the reservation system and steal names, addresses, credit card numbers, and phone numbers of hotel guests. They also collected information on travel itineraries like passport numbers and arrival and departure dates.

Incidences like this can be very costly for a business. Losing the trust of clients can see your share price drop like a rock. But, by using Windows 365 and having access to the Microsoft Cloud, you can massively reduce the risk of suffering such a disaster. As leaders in the industry, Microsoft will ensure that your data is protected to the highest degree.

Furthermore, the distribution of data centers means that anyone using the Windows 365 Cloud PC won’t have to worry about a data center being possibly taken down. The redundancies in the system will make sure that your data remains secure and available.

The vast resources available to Microsoft mean that they are well placed to withstand just about any unforeseen disruptive events. These include hardware/software failures, natural disasters, and power outages. Microsoft resources also ensure high application availability and business continuity.

Increased accessibility

If there’s anything that just about every business has had in common over the last few years it has been the challenge of accessibility. During a certain period, the global pandemic had managed to bring businesses to barely a crawl. Others were brought to a grinding halt. The economic repercussions have been evident for everyone to see and it has not been a pleasant situation.

There are companies that have had to shut their doors meaning thousands of people have lost their jobs. Having gone through this, most businesses would be happy to have a solution that can save them from having to experience anything similar again. And Windows 365 is there to give your business a service that has the necessary solutions.

Cloud PC

The Cloud PC is certainly not the first cloud computing service to come into existence. Virtualization and remote access to PCs have been around for several years now. But, as a product that was announced last year, Windows 365 is packed with new features that previous services did not offer.

These are what you will need to ensure that even in the event of a pandemic, your organization can keep operating as smoothly as possible. The accessibility of the Windows 365 Cloud PC makes it that much easier for your employees to remain productive from anywhere across the globe. And they can do this without having to worry about what device they are using. Be it on a desktop computer, tablet, mobile phone, etc, you can still attend meetings, collaborate on projects with colleagues, and maintain communication with your fellow workers.

Hybrid improvements

In addition, Windows 365 aims to make the hybrid work situation as seamless as it can be. This will mean that accessing company resources that are necessary for your work will be a simple and straightforward process. There are concerns about the ability to access files, folders, or internet apps that may be on your local office’s network and are normally accessed either directly in the office or via a VPN.

However, Microsoft assures clients that the hybrid work experience they have created caters to this scenario. Since Cloud PCs can remain constantly connected to your work network, you don’t need to worry about local or VPN access from personal devices. The main objective of the Windows 365 Cloud PC is to provide users with their ‘desktops’ anywhere, anytime.

Therefore, regardless of where you are you’ll still have the same experience as though you were sitting at your desk in the office. This smooth and highly secure experience is available to all employees regardless of which department they’re in.

According to Microsoft

According to Wangui McKelvey, a general manager for Microsoft 365, “Windows 365 provides an instant-on boot experience.” It is a product that is meant to take a huge step into the future of the desktop-as-a-service domain.

The availability that you benefit from allows your employees to stream their Windows session with all of their same apps, tools, data, and settings across Macs, iPads, Linux machines, and Android devices.

Basically, this creates a scenario where business employees don’t need to go to the office. And they won’t need access to their office PC to work. With the Windows 365 Cloud PC, your ‘desktop’ is wherever you are.

All you need is an internet connection and the rest is easy. McKelvey went on to add, “You can pick up right where you left off, because the state of your Cloud PC remains the same, even when you switch devices.”

Simplifying life for admins

Going through the information that we have on Windows 365, it becomes abundantly clear that there are countless benefits for end-users. But, your IT admins will also want to know if they’ll also see changes when compared to other services. And the reality is, the ease of use principle that Microsoft applies to Windows 365 extends to your IT team as well.

From the management perspective, there is plenty to be excited about with Windows 365. For starters, there won’t be headaches about the infrastructure you need to set up to get the Cloud PC experience. Microsoft handles that side of things.

Also, admins won’t need to get certified in anything else or learn new management tools. This is because Windows 365 is ideal for all organizations even those without expert IT pros on staff to be able to run it without difficulty.

Furthermore, you’ll be happy to know that the way you currently manage your physical devices with Microsoft Endpoint Manager will be similar to the management of Cloud PCs. For example, if you navigate to the All Devices list in Microsoft Endpoint Manager, you’ll see both your physical and Cloud PCs listed side by side.

Process improvements

Admins will also find that the deployment process is not complicated at all. For users to get a Cloud PC assigned to them, there are pretty much two requirements. They need to have the necessary license in addition to being part of an Azure Active Directory Group that’s assigned to a provisioning policy.

The process starts in the Microsoft Admin Center. There you assign licenses similarly to how you would for other Microsoft 365 services. You can have a licensing admin take care of this particular task. After that, you can head over to Active Users and perform the assignment. With that done, you can now give users Cloud PCs and set them up with Microsoft 365 as well.

 As soon as a user is added to a group, the Cloud PC provisioning process will be launched and it won’t be long before the Cloud PC is ready for use. And with Windows 365 using a fixed price per user per month model, there’s no extra workload involving tracking, utilization, or keeping idle resources running.

Wrap Up

When we look at Windows 365, it’s clear that Microsoft has not created a completely new product. Cloud computing services have been around for a while and so has virtual machine technology. However, Microsoft does intend to improve on the existing technology to give clients a highly enriched desktop-as-a-service experience. An experience that they can access anywhere at any time on a very secure platform.

And what will attract clients, even more, is the ease of use of the service. Businesses don’t need expert IT professionals certified in Azure Solutions to be able to create and manage new virtual Cloud PCs. The provisioning and deployment process is relatively uncomplicated enabling businesses to quickly and easily join the hybrid computing revolution.

Windows 365 can simplify the virtualization experience for end users thus allowing them greater control over various details. With all the features availed to your business, Windows 365 looks like a very worthwhile investment.

The Step-by-Step Process for Cloud PC Provisioning and Deployment

The idea of hybrid work is something that has captivated the minds of people for years. And it’s not surprising when you consider the long list of advantages that individuals and businesses alike stand to gain. By using Cloud PCs, businesses can have their employees working from anywhere and using just about any device.

In this guide, I will be focusing on Windows 365 Cloud PC and giving you the step-by-step process for Cloud PC provisioning and deployment.

Introduced by Microsoft last year, Windows 365 gives you Windows running on the cloud. And from the overwhelming response to the service that we witnessed, it’s quite clear that there is a lot of interest in Cloud PC technology.

Recap on Windows 365

Windows 365 is essentially a service that will run your desktop on the cloud. In the words of Windows 365 General Manager Wangui McKelvey, “Windows 365 takes the operating system to the Microsoft Cloud, securely streaming the full Windows experience — including all your apps, data, and settings — to your personal or corporate devices. This approach creates a fully new personal computing category, specifically for the hybrid world: the Cloud PC.”

And as Microsoft has stated, you can stream apps, tools, data, and settings from the cloud across any device. This means that you can use Apple devices

(Mac, iPads, etc), Android devices, and Linux PCs among others to access your desktop on the cloud. This gives you the convenience of being able to pick up your work right where you left off because the Windows experience does not differ. Regardless of where you may be or the device that you are using.

Planning your deployment with Cloud PC

Deploying Windows 365 Cloud PC is a significant undertaking for any organization. As such, it needs meticulous planning to carry out.

There are several objectives that will need to be considered such as determining what end users will need to access on their Cloud PC. For instance, if your end users are going to use Windows 365 to access specialized software, then you’ll need to look into installing all lines of business apps.

Another objective would be considering the geographical locations of your end-users. Because Windows 365 can provide Cloud PCs in multiple Azure locations, it makes it possible to provide the Cloud PCs in a location with the lowest latency to your end users’ physical location.

Cloud PC management

The next objective to consider will be the management of Cloud PCs. In this instance, you’ll need to determine who will be managing the Cloud PCs as well as which management groups will have which permissions.

With the above done, you now need to look at how end users will connect to a Cloud PC. This means you need to know whether they’ll be using a browser or a Remote Desktop Client. And then, as far as licensing goes, you need to assess all use cases and evaluate workloads to determine the specific licenses that will be needed.

Cloud PC next steps

For the next step, you need to do a complete review of your endpoint management and infrastructure. This will enable you to determine whether you are going to keep your existing management plan for devices or if you need to come up with something different for the Cloud PC. So you need to look at Cloud PC management, application of policies (GPO or Intune), and the updating policy for all devices.

With all this considered, it becomes time to plan how and when users will receive their Cloud PCs. Here you can start by creating several different rollout phases based on your environment. Pilot and/or test groups are a great way to start with early stages involving willing participants who will provide feedback.

At the end of each phase, you can use the feedback provided to determine how to map the way forward for the rest of the organization. Also, it’s important to have clearly defined goals and success metrics if you want to stay on top of things and keep your rollout on track.

In the midst of all this planning, however, it’s key to have clear communication with all users. People need to understand what exactly the goals are and why the organization has chosen the Windows 365 Cloud PC.

Additional considerations with Cloud PC

Having a smooth rollout requires people to be fully informed of all the changes and potential disruptions that they will need to prepare for. You need to determine what information users need and this includes information about the Cloud PC and why the organization wants it.

During the pilot and subsequent onboarding phases, you should continue to provide additional information so that users understand the process and its importance. Just as important as the information is how you’ll communicate with users. You could have meetings or leverage platforms like Microsoft Teams or email.

Another key area to consider during the planning phase is your IT support and help desk staff. These individuals play a significant role in ensuring a smooth adoption of Cloud PC. They can help educate your end-users and show how to connect to and use the Cloud PC.

Because of this, IT support and help desk staff need adequate training to be able to provide the required support to end-users and resolve any issues that may arise.  And they also need to know how and at which level of end-users they will be supporting. This training should touch on all the various scenarios that Windows 365 will be used for and should also consider training on all supported Windows 365 platforms.

Overview of provisioning

When we talk of provisioning, we are referring to the process that is going to create a Cloud PC virtual machine and then set it up for the user. It’s also responsible for the completion of other tasks that prepare it for use and the sending of access information to the user. The process starts with admins providing configuration details to set up the process.

After which, users with a Windows 365 license and matching the configuration details will automatically have a Cloud PC provisioned for them. Because provisioning works on a  one-time per user and per-license basis, each user and license pair can only have one Cloud PC provisioned for them. The provisioning process is going to proceed as follows:

  • Starts with the creation of a provisioning policy to manage access to the Cloud PCs. Provisioning policies are key to the entire process as they are responsible for building, configuring, and availing Cloud PCs to end-users. Each policy will require you to provide details regarding the on-premises network connection, the image used to create each Cloud PC, and an Azure AD user group.
  • Assignment of a Windows 365 license to users in the Azure AD user will begin the provisioning process. And the provisioning of the Cloud PC will be carried out automatically by Windows 365 after which it will then send the necessary access information to the user. The automation is going to proceed in 3 phases that will be invisible to the administrator.
  • The last part of the process involves the end-user receiving the necessary access information that will allow them to sign in to the Windows Cloud PC from anywhere.

Provisioning policy objects

Provisioning policies are essential objects in the MEM admin console that carry the required rules and settings that enable Windows 365 to set up and configure Cloud PCs for your users. Admins will have the responsibility of providing the required information when creating provisioning policies. This includes:

On-premises network connection – the OPNC provides the platform that enables the policy to connect to your on-premises resources. It’s responsible for identifying:

  • The relevant Azure subscription for your Cloud PC.
  • Which domain and Organizational Unit to join.
  • The AD credentials that should be used.

Image – all Cloud PCs provisioned with a particular policy will carry a Windows image that is used as the reference image. This image can either be one that you select from the gallery or a custom image that you provide yourself.

Assignment – the role of the assignment is the identification of one or more Azure AD user groups. All licensed users in the policy’s Azure AD users group will then have Windows 365 automatically provision Cloud PCs for them. Also, users who may be added at a later date will get Cloud PCs as well.

The above information is absolutely integral to the provisioning process because without it the Cloud PCs cannot be provisioned. Once you’ve seen to the creation of the provisioning policies, Windows 365 takes over the provisioning process thus automatically providing users with Cloud PCs.

Modifying provisioning policies

Once provisioning of the Cloud PC is complete, there will be no possibility of a re-occur unless you perform a reprovision. Any alterations to the provisioning policy won’t trigger a reprovision and these alterations also won’t be applied to already provisioned Cloud PCs.

So any modifications that you make to a provisioning policy will only apply to subsequently provision Cloud PCs or those that are reprovisioned. Furthermore, changing the name of the provisioning policy will not update the Cloud PC name under All Cloud PCs. And it’s also not going to update the enrollmentProfileName in Azure AD

Deleting a provisioning policy

Only provisional policies that are not assigned to any Azure AD groups can be deleted. Removing the targeting of a provisioning policy that was used for successful Cloud PC provisioning will put the Cloud PCs into a grace period. And those Cloud PCs will face automatic deletion once this grace period has expired.

Provisioning policy conflict resolution

Since the assignment of provisioning policies is made to user groups the risk of overlapping groups/users does exist. In the instance where a user may have more than one provisioning policy assigned, the provisioning process will only consider the first assigned policy and ignore the rest. And in the event of reprovisioning, the policy used will be the one that has been modified most recently (if changes have been made to one of the provisioning policies).

Provisioning retry

If provisioning of a Cloud PC fails, the process automatically retries twice. And if it still fails, the process will stop and the affected Cloud PC is marked as Failed. There’ll also be an error message displayed. You’ll then need to figure out why the provisioning of the Cloud PC has failed. Once you get to the root cause, you can manually restart the provisioning process by clicking Retry.

Reprovisioning

Reprovisioning of Cloud PCs is something that admins can perform remotely. It comes in useful when:

  • You need to test various Cloud PC configurations.
  • There are problems with a provisioned Cloud PC.
  • A user requires a new Cloud PC.

You can also leverage the reprovisioning action for Cloud PCs that are in a Failed provisioning state in the Windows 365 provisioning node. Basically, you can look at reprovisioning like resetting a physical device. Since this action deletes the Cloud PC and creates a new one, all data, apps, etc, will also be deleted. The reprovisioning will use the configurations of the provisioning policy used by that user’s Azure AD group.

Users with multiple Windows 365 licenses

Users with multiple Windows 365 licenses can have more than one Cloud PC. In this scenario, each license can have a Cloud PC with the appropriate specifications provisioned. However, it’s worth noting that you cannot have different provisioning policies for different user licenses. The Cloud PCs for these users will be provisioned using the same provisioning policy.

Clean up with Cloud PC

In the event of a provisioning failure or deletion of a Cloud PC after the grace period, Windows 365 will delete all objects that were created during provisioning. This will be done about 3 hours after the failure and will include Intune objects, Azure AD device objects, and Azure vNics.

Because other objects are relying on the network security groups the latter won’t be deleted. Neither will on-prem Azure AD computer accounts that were joined to the domain during provisioning. This is because Windows 365 does not have the necessary permissions and therefore can only disable the redundant computer objects.

Network requirements

Being a cloud-based service means that you need to have internet access to use Windows 365 services. As such, there are certain networking requirements that will support the necessary connections. These requirements are client-specific because they are based on your workload. Below are some of those requirements:

General network requirements

Azure virtual network – having a virtual network in your Azure subscription is a necessity. And it should be in the same region as where the Windows 365 desktops are created.

You’ll need to define your AD DS DNS servers as the DNS servers for the virtual network so that the virtual network can resolve DNS entries for your AD DS environment.

The Azure vNet needs access to an enterprise domain controller (on-premises or Azure).

There should also be a subnet within the vNet and IP address space must be available.

Network bandwidth is based on Azure’s network guidelines.

 Allow network connectivity

Your Azure network configuration will need to allow traffic to the following service URLs and ports:

DNS requirements

Organizations’ Cloud PCs should be able to join on-prem Active Directory because this is a Hybrid Azure AD Join requirement. Cloud PCs should be able to resolve DNS records for your on-prem AD environment. So you’re going to need to configure your Azure vNet where the Cloud PCs are provisioned as follows:

1)    Verify that your Azure vNet has network connectivity to DNS servers that can resolve your Active Directory domain.

2)    Navigate to Azure vNet’s Settings, select DNS Servers, and then choose Custom.

3)  Type in the IP address of DNS servers that environment that can resolve your AD DS domain.

Bandwidth

As you know by now, Windows 365 uses Azure network infrastructure. It follows therefore that you’ll need an Azure subscription to select a virtual network while deploying Windows 365 Enterprise. Costs incurred for using a Cloud PC are as follows:

  • Network traffic into a Cloud PC is free.
  • Any outbound traffic will incur charges against the Azure subscription for the virtual network.
  • Office data such as email incurs egress charges if the Cloud PC and a user’s data reside in different regions.
  • For RDP networking traffic you should always expect egress charges.

Choosing a Cloud PC option

After making the decision to sign up for the Cloud PC, you now need to choose what option is best suitable for your business. Microsoft offers clients two license types to cater to different business needs.

However, for both license types, the price will depend on the size of the Cloud PC. There are some significant differences between the business and enterprise licenses that are worth knowing before deciding. These include:

1)    Business is designed for small to medium enterprises with a maximum of 300 users whereas Enterprise is for much larger businesses looking to deploy Cloud PCs throughout their entire organizations and with an unlimited number of users.

2)  For Business, the desktop will be attached to a virtual network that Microsoft manages and has the added benefit of clients not being charged for network egress fees. When it comes to Enterprise, the desktops are attached to the customers existing Azure virtual network. And clients will also have to pay standard network egress fees.

3)    Enterprise clients will get both standard and custom images but Business clients will get only standard images.

4)    Business clients will have to go through a process of manual configuration and app installation. Enterprise clients will get automatic configuration and app installations because of the advantage of full integration with Microsoft Endpoint Manager/Microsoft Intune.

5)    For the Enterprise license, users will also need licenses for Windows 10 Enterprise or Windows 11 Enterprise, Microsoft Endpoint Manager, and Azure Active Directory P1. Business clients won’t require any additional licenses.

Other considerations

Having looked at the various differences, it’s clear to see that for smaller businesses looking to buy, deploy, and manage Cloud PCs, the Business license is the way to go. And it has the following options:

Basic – at a cost of $31/month and with support for up to 300 users, this option allows you to run light productivity tools and web browsers. Clients will get 2vCPU, 4GB RAM, and 128 GB Storage.

Standard – this option will cost $41/month and also supports up to 300 users. Clients will get 2vCPU, 8GB, and 128 GB of storage allowing you to run a full range of productivity tools and line-of-business apps.

Premium – the last option costs $66/month and gives you access to 4vCPU, 16 GB of RAM, and 128 GB of storage. With this, you get support for up to 300 users and can run high-performance workloads and heavier data processing.

For larger businesses looking to manage their Cloud PCs with Microsoft Endpoint Manager and take advantage of integrations with other Microsoft services, Windows 365 Enterprise is the choice for you. The options on offer are as follows:

Basic – at a cost of $31/month and with support for unlimited users, this option allows you to run light productivity tools and web browsers. Clients will get 2vCPU, 4GB RAM, and 128 GB Storage.

Standard – this option will cost $41/month and also supports an unlimited number of users. Clients will get 2vCPU, 8GB, and 128 GB of storage allowing you to run a full range of productivity tools and line-of-business apps.

Premium – the last option costs $66/month and gives you access to 4vCPU, 16 GB of RAM, and 128 GB of storage. With this, you get support for an unlimited number of users and can run high-performance workloads and heavier data processing.

Image source: Microsoft

Assigning licenses in Cloud PC

Before users can start using their Cloud PCs, you will need to first assign licenses to them. The necessary licenses are available for purchase from the Microsoft 365 store and you can get there by going through the Microsoft 365 Admin Center: https://admin.microsoft365.com.

Once you have purchased all the appropriate licenses, you can begin the task of assigning licenses to all your users. To do this you first need to login to the Azure Active Directory admin center.

And for license assignment to a single user, you use the Microsoft 365 Portal. Once in there go to Users > Active Users and select the user that you want to assign with a license. Then, go to the tab “Licenses and apps” and select your Cloud PC license. Apply the changes while clicking on Save changes below.

Assigning group-based licensing is slightly different. For this, you go to the Azure Portal and then head over to your Azure Active Directory. If you look to your left-hand side you’ll see Licenses. Go there and select All Products.

Next, you select the available Cloud PC license and then click Assign. So to enable group licensing, go to the left-hand side, and select Licensed Groups. Yet again you’ll need to click on Assign and select the group that you want to automatically license for the Windows 365 Cloud PC feature.

Creating an on-premises connection

Another requirement that organizations will have is the need to have an on-premises connection. An on-premises network connection (OPNC) is an object in the Microsoft Endpoint Manager admin center that provides Cloud PC provisioning profiles with the required information to connect to on-premises resources.

Before getting started with Cloud PC, you’ll need the following:

  1. AD DNS domain name
  2. Organizational unit
  3. Configure Azure AD Connect
  4. AD username UPN
  5. AD join password

So first you need to find your domain name which is simple enough with access to a domain controller. Once you know your domain name then you can proceed to validate the User Principal Name Suffix (UPN Suffix). Checking that your UPN Suffix is routable is extremely important to avoid problems later on.

With that done, you need to create an Organizational Unit that will allow you to properly manage your CloudPCs and dedicated GPOs. To perform this task, go to AD Users and Computers mmc and then head over to where you want to set your new Organizational Unit. Next, you can then either right-click an existing Organizational Unit or click where you want to create a new one.

Next, you need to ensure that Azure AD Connect is properly configured to get users synchronized with Azure AD. This you will do by opening Azure AD Connect and then selecting Configure device options.

Finally, you need to fill in the AD username UPN and the AD domain password. Then click Next. On the page, that then appears click Review+create. It should take no more than a few minutes to create the on-premises network connection. And if you have configured everything properly, you’ll see a “checks successful” status.

Creating a provisioning policy

The next step in this process requires you to create a Provisioning Policy so that you can provision the Cloud PC with an image of choice and is based on Azure AD security groups. Provisioning policies hold key provisioning rules and settings allowing the Windows 365 service to set up and configure the right Cloud PCs for your users. To create a provisioning policy, follow the steps below:

1.   Sign in to the MEM admin center and select Devices > Windows 365 (under Provisioning) > Provisioning policies > Create policy.

2.    On the General page, enter a Name and Description (optional) for the new policy.

3.    For OPNC select the connection to use for this policy > Next.

4.    On the image page, you need to select one of the following options for the image type:

  • Gallery Image: Choose Select > select an image from the gallery > Select. Here you’ll get default images for your use.
  • Custom image: Choose Select > select an image from the list > Select. This shows you the list of images that you uploaded using the Add device images workflow.55

5.    Select Next.

6. On the Assignments page, choose Select groups > choose the groups you want this policy assigned to > Select > Next.

7.    On the Review + create page, select Create. It can take up to 60 minutes for the policy creation process to complete, depending on when the Azure AD connect sync last happened.

Provisioning

With the information provided through the on-premises network connections and the creation of provisioning policies, Windows 365 can now provision Cloud PCs for licensed users. Performing the provisioning process will involve Windows 365 automatically completing the following stages:

  • Core provisioning – this process does all the necessary tasks required to stand up a VM until a user can successfully sign in.
  • Post-provisioning configuration – modifications can be made to the configuration for the purpose of optimizing the Cloud PC end-user experience.
  • Assignment – a user is assigned to the Cloud PC and can now sign in.

User connectivity

After everything has been set up, users will then need to know how they can connect to the Cloud PC. We need to clarify what clients can be used as well as what options the end-users will have. Also, we need to know how administrative credentials can be provided to the end-user. Microsoft has provided two ways for users to connect to the Cloud PC:

I.        Web browser – the first method that users have for accessing the Cloud PC is via a web browser. All you have to do is simply navigate to windows365.microsoft.com. Once there you can log in with the user credentials that have a desktop provisioned and the portal will show you an overview of the desktops available to you. However, to access the Cloud PC using this website, users devices need to meet the following requirements:

  • Supported operating systems: Windows, macOS, ChromeOS, Linux.
  • A modern browser like Microsoft Edge, Google Chrome, Safari, or Mozilla Firefox (v55.0 and later).

Various tasks

When using windows365.microsoft.com, end users can carry out various tasks on their Cloud PCs by selecting the gear icon on a Cloud PC card.

  • Rename: doing this will change the name of the Cloud PC that the user sees on the website. But, performing this action doesn’t change any name in Microsoft Endpoint Manager, Azure Active Directory, on the device, or in the Remote Desktop Apps.
  • Restart: this will restart the Cloud PC.
  • Troubleshoot: whenever a user is encountering challenges with connecting to the Cloud PC, this will help you to troubleshoot and try to resolve those challenges. A few checks will be run including verifying that all the files and agents necessary for connectivity have been properly installed. There will also be a check for the availability of Azure resources.

II.        Remote desktop – the second method that Microsoft offers clients for connecting to the Cloud PC is by using the Microsoft Remote Desktop app.

This is designed to enable users to access and control a remote PC, including a Cloud PC. So for those who have been using Azure Virtual Desktop, this is an app they will already be familiar with. Setting up the Remote Desktop is a relatively simple process that requires you to follow a few steps:

  1. First, you’ll have to download the Remote Desktop app. You can find it on the Download App page on www.microsoft.com/windows-365?rtc=1.
  2. Next, you select Subscribe.
  3. The next step will require you to enter your Azure Active Directory credentials.
  4. You will then see the Cloud PC appear on a list. Simply double-click it to launch.

Managing Cloud PCs

Next, let’s discuss just how you’ll be managing your Cloud PCs. For the management of your Cloud PCs, you’ll be using Microsoft Intune. The latter is a 100% cloud-based mobile device management and mobile application management platform for your apps and devices. And this also includes your Cloud PCs. Signing in to Intune requires you to navigate to the Microsoft Endpoint Manager admin center.

Overview page

To start, you’ll want to go over to the landing page for managing your Cloud PCs which is the Overview tab. To access it, you need to sign in to the Microsoft Endpoint Manager admin center > Devices > Windows 365 (under Provisioning).

This section is going to provide you with some information about how your Cloud PCs are performing. You’re going to see:

  • Provisioning status: this summarizes your organization’s Cloud PC status.
  • Connection health: this provides a summary of the health of your organization’s on-premises network connection.

All Cloud PCs page

On this page, you’re going to see a summary and list view with details regarding the status information for each of your organization’s Cloud PCs. The list view automatically refreshes every 5 minutes and by using it you can search filter, and sort. Users with multiple Windows 365 SKUs assigned to them will get multiple Cloud PCs and this means that in the All Cloud PCs list view there’ll be multiple rows for a single user.

Column details

Name – Name of the Cloud PC.

Device name – The Windows computer name.

Image – this is the image that was used during provisioning and so may not reflect the current Cloud PC version.

PC type – the Windows 365 SKU assigned to the user.

Status – this reflects the current provisioning status of the Cloud PC and possibilities include:

  • Provisioned: shows when provisioning was successful.
  • Provisioning: the provisioning is still in progress.
  • Provisioned with warnings: shows when a non-critical step failed in the provisioning process but the user still has access.
  • Not provisioned: this happens when a user has been assigned a Windows 365 license but doesn’t have a provisioning policy assigned to them.
  • Deprovisioning: appears when the 7 day grace period has ended and the Cloud PC is undergoing deprovisioning.
  • Failed: shows when the provisioning process has failed.
  • In grace period: indicates when a license/assignment change occurs for a user with a current Cloud PC.
  • Pending: it means that there are currently no available licenses in your tenant to process the provisioning request.

User – indicates the user to whom the Cloud PC is assigned.

Date modified – shows a timestamp reflecting the last status change of the Cloud PC.

Remote management

Like any other managed device, the option exists to remotely manage Cloud PCs using Intune. You’ll find that there are several remote management actions that Cloud PCs will support and they include:

  • Restart
  • Sync
  • Rename
  • Quick scan
  • Full scan
  • Update Windows Defender
  • Reprovisioning*
  • Resize*

*Reprovisioning and resizing are both remote actions that are unique to Cloud PC devices.

Conclusion About Cloud PC

Microsoft’s personalized desktop solution brings a lot of advantages to the way enterprises operate. As technology continues to evolve in leaps and bounds, so too are the devices at our disposal. This has brought us to a point where many people in their various organizations are using many different devices to perform work-related tasks.

And businesses realize that bring-your-own-device policies will be integral moving forward. This is why platforms like Windows 365’s Cloud PC are potential game-changers. Giving users access to their desktops from anywhere and using almost any device enables businesses to operate at a completely higher level.

Furthermore, the last couple of years have shown just how important the need is for workers to be able to work from anywhere. This has helped to keep a lot of companies operational. Not only that but leveraging cloud computing helps the organization to lower its overall hardware expenses.

The Cloud PC also allows organizations to stay within their budgets by selecting the options that are best suited to their business. And if the need to scale arises then that can easily be achieved. Windows 365 Cloud PC really does have the potential to do great things for any business. It’s certainly worth a try.

Windows 365: What You Should Know

When Windows 365 unveiled by Redmond at its Microsoft Inspire 2021 event in July, there was expectedly a lot of buzz around it. And as with most major announcements, there were a lot of questions mixed in with the excitement. Additionally, those initial questions only seemed to inspire more speculation than clear answers. Until now.

With the launch of Windows 365, clients can start to look into what exactly Microsoft is offering and why today’s businesses need it. You can now take Windows 10 or eventually Windows 11 with you on your travels, wherever those may lead.

As the workplace environment continues to evolve, this capability offers businesses a better solution to some of the challenges they have been facing. So, with that said, let’s take a deeper look into Windows 365.

Getting set up with Windows 365 Business

You’ll have to start by accessing the virtual operating system and acquiring Windows 365 licenses. To do that, go to the admin center in the Microsoft 365 account, navigate over to the ‘Billing’ section, and select ‘Purchase services’. Once there, proceed to select the configuration that is most ideal for your needs. You can then complete the ordering process as you would when purchasing other Microsoft services.

With that done, head back to the Microsoft 365 admin center console and begin assigning licenses to users. Go to the ‘Users’ section, and select ‘Active users’. From here, you can assign users in your organization a Windows 365 deployment.

For each user, select ‘Licenses and apps’ on their profile. Next, assign a Windows 365 license and then save the changes. After this, users can start using Windows 365 by going to the Windows 365 web portal and logging in with their details.

Windows 365 Enterprise

For the most part, the process for setting up the Enterprise version is not a lot different. But, because this version has extra features and tools that the Business version does not have, the process does have some variations.

To start, confirm purchases and assignment of the licenses. You’ll need an on-prem network connection to create Cloud PCs, join them to your domain, and allow you to manage them via MEM.

After that, create a group policy in the Microsoft 365 admin center. Then, choose an image and select the Windows 10 Enterprise version. Then assign the Azure AD group to apply to the provisioning policy. After this, you can save these settings and create the policy.

It’s at this point that the Azure AD group members you’ve successfully assigned to the policy will directly receive the Cloud PC licenses that you add. The Cloud PCs will need about 30 minutes before they are ready to use. And then, just like the process for the Business edition, users can start using Windows 365 by going to the Windows 365 web portal and logging in with their details.

Plans and pricing

Over the last few weeks, this topic has been hot, generating great interest. Despite all the information about Windows 365 that Microsoft had made public, one key area remained unaddressed. But now, with the product launch official, that confusion is gone.

There are two subscription options on offer, Windows 365 Business and Windows 365 Enterprise. The former is targeted at companies with no more than 300 employees. The latter is best suited for larger organizations. However, they both share the same range of features with a total of twelve Windows 365 cloud PC configurations to choose.

At the lower end, is a subscription ideal for frontline and call center workers that costs $20 per user per month. On offer is 1vCPU, 2GB RAM, and 64GB storage. This is likely adequate for the lightweight computing tasks that this group performs.

And at the other end of the pricing spectrum, you get support for 8vCPU, 32GB of RAM, 512GB of storage, and 70GB of outbound data as an option. This will cost $158 per user per month. And it’s for users who perform compute-heavy tasks.

The pricing and configuration options are consistent across both Windows 365 Business and Enterprise.

The launch has gone well

If the first few days after the launch are any indication, then Microsoft may potentially have a winner on their hands. As expected, there were doubts about whether clients would be interested in Windows 365 when they already had Azure Virtual Desktop. But, the demand for free trials was so overwhelming that Microsoft had to press pause. After only a single day of sign-ups, the service reached maximum capacity. 

Microsoft has had to come out and address the situation. “Following significant demand, we have reached capacity for Windows 365 trials,” reads a statement from the Microsoft 365 Twitter account. “We have seen an unbelievable response to Windows 365 and need to pause our free trial program while we provision additional capacity,” explains Scott Manchester, director of Windows 365 program management. It obviously would be far too premature to call Windows 365 a success. However, if it delivers as promised, then we can expect interest in the service to grow even more.

Business or Enterprise?

As already mentioned, Windows 365 has two versions on offer, Business and Enterprise. But, is the difference as simple as one is targeted at smaller businesses and the other at larger organizations? Truth is, it’s a little more than that.

Windows 365 Business is the simpler version of the two. And it’s ideal for businesses with no more than 300 users. Because everything aligns with Azure AD natively, and all the components run in the Microsoft cloud, prerequisites are simple. There are no technological prerequisites. And there is no need for an Azure subscription or a domain controller.

Windows 365 Enterprise, meanwhile, is best for larger organizations. Additionally, it offers a wider range of tools and features for maintenance and security. As a result, it’s more complex and requires greater technical expertise to deploy and manage. Features that come with the Enterprise version include the following:

  • self-serve upgrades
  • universal print integrations
  • partner and programmatic enablement
  • custom images and image management

Impact of Windows 365

Windows 365 is designed to be a simple, secure, and versatile solution that can transform your IT operations for the better. It utilizes the power of the Windows operating system and the strength of the cloud to offer businesses greater peace of mind in three key ways:

Powerful: Users can instantly boot on to their personal Cloud PCs to stream apps, data, tools, and settings from the cloud and across any device. This will give you the full PC experience in the cloud. And because of the capabilities of the cloud, you’ll get versatility in processing power and storage and this enables IT to scale up or down, based on their needs.

Simple: Windows 365 provides an all-around simplified cloud computing experience. Users can log in and pick up right where they left off across devices. And for IT pros, deployment, updates, and management are a lot less complicated to perform. Mostly because Windows 365 doesn’t require any virtualization experience.

Since the service is optimized for the endpoint, it makes the job easier for IT to procure, secure, deploy, and manage Cloud PCs for their companies just as they manage physical PCs through Microsoft Endpoint Manager.

Secure: By leveraging the power of the cloud as well as Zero Trust, Microsoft has made Windows 365 a highly secure platform. This enables businesses’ data to be kept secure on the cloud and not on devices.

Additional user information

Before signing up for Windows 365, there are a few things that clients need to be aware of. Things that they can and cannot do. For instance, you only get allowance for 1 user per license and so there is no support for multiple users on a single Cloud PC.

Another thing is that if you need to cancel your Windows 365 subscription, all you need to do is go to the Microsoft 365 admin center. However, you should know that when you cancel a subscription, all associated data will be deleted.

If you are an Enterprise client and you want to upgrade to another Windows 365 plan, use the Resize feature to upgrade the RAM, CPU, and storage size to meet the users’ needs. This can be a great benefit for users who may need a more powerful Cloud PC to run CPU-intensive apps.

On the other hand, though, you cannot as yet perform a downgrade. Also, if you have a Windows 365 Business license, you cannot convert it to Windows 365 Enterprise. The only viable way around it would be to purchase the Enterprise license.

Hybrid benefit

Microsoft also offers another feature known as Windows Hybrid Benefit that is meant to make the Windows 365 experience even better. The former is a licensing benefit that helps reduce the cost of Windows 365 Business. In actual figures, what Windows Hybrid Benefit offers clients is a discount of up to 16 percent. And this will apply to your Windows 365 Business subscription for clients that are already using Windows 10 Pro on a device.

Therefore, Windows Hybrid Benefit is a feature that you have access to if you have devices with valid Windows 10 Pro licenses. A couple of things are necessary from all users that are assigned a Windows 365 Business license with a Windows Hybrid Benefit license:

  1. The user must be the primary user of a Windows 10 Pro licensed device,
  2. The device in question needs to be their primary work device.

However, you’ll need to maintain your discounted pricing during the subscription term in which you access the Windows 365 service. And to do that you must access the service from your Windows 10 Pro licensed device at least once during that term.

What about Microsoft partners?

Over the years, Microsoft partners have played a key role in the delivery of Microsoft services to clients across the globe. The broad range of products and services in Microsoft’s portfolio translates to partners having the power to build innovative, industry-specific solutions. And Windows 365 intends to continue that trend.

The new Cloud PC offers Microsoft partners plenty of opportunities to deliver new Windows experiences in the cloud. Whether you’re an independent software vendor (ISV), managed service provider, or an original equipment manufacturer, there are opportunities to take advantage of.

Businesses still need systems integrators and managed service providers to get the best from their Microsoft products. ISVs can still create Windows apps that can enhance how businesses operate while OEMs have the opportunity to better integrate Windows 365 into their wide array of products and services. By doing this, Microsoft partners can facilitate the creation of innovative, new ways of doing business that can bring about digital transformation. Therefore, the decades-long partnership that has benefited clients so immensely will not be ending.

Conclusion

Microsoft is looking for ways to constantly improve the work experience by leveraging the power of the cloud. And with Windows 365, the idea is to provide employees with technology that is secure, efficient, and easy to use. All this while enabling employees to remain productive anywhere and using any device.

Also, by giving users a familiar experience and IT simple processes for managing and deploying Cloud PCs, this cloud-based service will optimize IT operations for everyone. However, as a recently launched service, only time will tell how exactly and to what extent Windows 365 will affect the way businesses operate.

Once most clients have had an opportunity to use and review it, then conclusions can be made. But, the early signs point towards a positive, modern transformation that will boost most businesses.

Microsoft Launches Windows 365

An argument could be made that the need for tools that not only simplify but improve remote work has never been greater than it is today. In an increasingly connected world, leveraging cloud computing can be the answer to a lot of the challenges that businesses are currently facing.

With Windows 365, Microsoft is aiming to improve on existing technologies to make the cloud experience even better. By enabling the computing to be done remotely in a data center and then streamed to users’ devices, Microsoft can offer something that can be compared to game streaming.

As a new way of using a computer as hybrid Windows for a hybrid world, there’s plenty that we need to look into.

What are we looking at?

Just when people were thinking that Windows 10 would be the last in the line of Windows versions, Microsoft gives us another one.

A platform that in Microsoft’s own words is going to take the operating system to the Microsoft cloud and stream the full Windows experience to personal or corporate devices.

This will include settings, data, and apps. It’s what Microsoft calls the Cloud PC. Simply put, this is a service that allows business clients to access cloud PCs from anywhere.

So technically speaking, we should not look at this service as a new version of Windows. Rather, we should take it for what it truly is — a platform that is designed to stream the full experience of Windows 10 or 11 to any browser.

Regardless of which operating system your device may be running. If we are to consider how Microsoft’s Software-As-A-Service (SaaS) model has evolved over the last decade, this move was probably going to be the next step.

Launch date

The announcement from Microsoft was made on the 14th of July and in that statement, it was made known that we should expect Windows 365 on the 2nd of August. This, however, will be for businesses. Chances are that at some point, Microsoft may eventually avail the service to consumers and small shops — sole proprietorships.

Giving clients virtual PCs

By providing this service, Microsoft can potentially cut partners out and provide virtual PCs directly to its clients. Rather than only offering operating systems, applications, productivity suites such as Microsoft Office, etc. Windows 365 can give Microsoft an even bigger slice of the pie. Because of the massive cloud system available with Azure servers, Microsoft won’t have a problem running virtual machines.

This can provide a great tool for the evolution of the Desktop-As-A-Service (DaaS) offering. As Microsoft CEO Satya Nadella said in a statement, “Just like applications were brought to the cloud with SaaS, we are now bringing the operating system to the cloud, providing organizations with greater flexibility and a secure way to empower their workforce to be more productive and connected, regardless of location.”

How does it work?

According to the information that has been made available so far, we know that there will be two versions of Windows 365 — Business and Enterprise. Both of these will be powered by Azure Virtual Desktop. Users will be able to use Windows 365 on any modern web browser or through Microsoft’s Remote Desktop app.

What this means is that users can gain access to their Cloud PC from a variety of devices. In a statement by one of Microsoft 365’s general managers, Wangui McKelvey, he says, “Windows 365 provides an instant-on boot experience.”

This capability simplifies how users can easily stream their Windows sessions. And Windows 365 enables them to do that with all of their same apps, tools, data, and settings across Macs, iPads, Linux machines, and Android devices. As McKelvey goes on to explain, “You can pick up right where you left off, because the state of your Cloud PC remains the same, even when you switch devices.”

Advantages to businesses

Windows 365 can enable your businesses to create Cloud PCs within minutes and assign them to employees. And this can be done without the need for expensive, dedicated physical hardware.

Without a doubt, this could prove to be a very attractive option for plenty of businesses. Especially those that may need to hire remote workers or even temporary contract staff that need to securely access a corporate network.

Because your entire Windows PC is in the cloud, your employees can work comfortably on a very secure platform. Furthermore, they won’t need to navigate VPNs or worry about security on personal devices.

Other advantages that you can get include lower maintenance costs, better protection against cyberattacks and malware, faster provisioning, less downtime in case of cyberattacks, easier patching, and far less disruptive updates.

Licensing concerns

Expectedly, clients are going to have some concerns with regards to how this will affect their current licenses. Will you have to pay more, for potentially the same services? The way Microsoft puts it, that’s not what will happen.

For instance, if you already have a Microsoft 365 E3 license, then you have paid for that service and you won’t need to do so again. This means that you can continue to use the software you have paid for and that includes Windows 10.

When it comes to Windows 365 licenses, what you’ll need to pay for is access to the virtual PC service. The latter will be maintained by Microsoft on its vast network of servers with the aim of running the software that you already have.

In a way, you could consider it similar to purchasing a computer and then purchasing the operating system and applications that you need. As a new offering, things are still hazy but hopefully, Microsoft will further clarify the concerns and confusion that people may have.

One thing that we do know are the licensing requirements and they are as follows:

  • On Windows Pro endpoints: Windows 10 Enterprise E3 + EMS E3; or Microsoft 365 F3, E3, E5 or BP (Business Premium),
  • On non-Windows Pro endpoints: Windows VDA E3 + EMS E3; or Microsoft 365 F3, E3, F5, or BP (Business Premium).

In addition, you also need to know the non-licensing requirements:

  • Azure subscription,
  • Virtual Network (vNET) in Azure subscription,
  • Hybrid Azure Active Directory (AAD) join-enabled.

Cost of service

With the licensing issues out of the way, clients need to know just how much they will need to pay to use Windows 365. Unfortunately, despite the service launching so soon, Microsoft has yet to officially provide a guideline with regards to how much clients will pay. But, during a session at its Inspire partner conference, Microsoft did inadvertently mention how much Business plans would cost. And that came down to $31 per user, per month.

For this, you will get support for 2 CPUs as well as 4GB of RAM and 128GB of storage. However, it is worth noting that we can expect at least one other plan that will cost less. Clients can look forward to having an option for 1 PC, 2GB of RAM, and 64GB storage, aimed at small businesses.

Furthermore, there will also be Enterprise plans that can offer support for 4 or 8 different PCs, in addition to 8/16/32 GB of RAM and 128/256/512GB of storage. For now, however, clients can only guess how much they will have to fork out to access these plans.

Enhancing the capabilities of hybrid work

The global pandemic has changed the way that enterprises look at some of their business practices. With people having had to spend long periods of time at home, businesses had to increase their dependence on virtual processes and remote collaboration. It was necessary to keep businesses running and retain employees.

Although the situation is getting under control in several regions across the globe, the way businesses operate may potentially change. With Windows 365, businesses can tackle head-on the challenges that cloud computing and remote work has often presented.

Organizations will be able to provide employees with greater flexibility and more options to work from different locations. All of this while still ensuring the security of the organization’s data. This is because by taking advantage of the Cloud PC, you get hybrid personal computing that can turn all of your devices into a personalized, productive, and secure digital workspace.

Having this capability will simplify the process of managing seasonal workers without the challenges of issuing new hardware or securing personal devices. As said by Microsoft itself, Windows 365 offers you a better, more modern way to deliver a great productivity experience with increased versatility, simplicity, and security.

Are we getting two Windows versions?

As mentioned above, most people were of the belief that Windows 10 would be the last version we would get. And then in June, Microsoft announced Windows 11. Barely a few weeks after that announcement, along came Windows 365. So not one, but two new versions? But, it’s not quite as simple as that.

Windows 11 is the actual successor to Windows 10. It’s a new operating system packed with new features such as a brand new Start menu that no longer uses Live Tiles. It also comes with new system requirements such as CPUs based on the x64 architecture since there is no 32-bit version of Windows 11. That’s in addition to the 4GB of RAM and 64GB of storage you’ll need to install Windows 11.

So basically, Microsoft has only actually provided one new product, Windows 11 to succeed Windows 10. Windows 365, on the other hand, is something of a hybrid between a virtual machine and Microsoft Remote Desktop.

It’s the subscription service that allows you to create Cloud PCs that run Windows 10 or eventually Windows 11. So the platform is not tied to a particular operating system version therefore you pay a monthly fee based on the hardware configuration you want your PC to have.

What about Azure Virtual Desktop?

Another point that requires clarification is with regards to Azure Virtual Desktop (AVD). Why does Microsoft feel the need to have another VDI? For starters, Windows 365 appears to be more user-friendly than AVD.

Navigation has been made easier and the process of setting up an Azure Virtual Desktop system in the Azure cloud is also significantly less complicated. This is because Windows 365 focuses more on simplicity as compared to Azure whose goal is flexibility.

With Windows 365, you can let Microsoft handle the core infrastructure and platform piece. This is because the platform comes in the form of Software-As-A-Service. On the other hand, with AVD, clients need to manage a supporting Azure subscription, configure and implement the platform services required to allow a thin-client or Remote Desktop client to connect in.

So basically Windows 365 is an automated version of AVD that is aimed at companies of all sizes, including small businesses. Unlike AVD which targets the enterprise market. Below are some guidelines that Microsoft provides for you to choose the product that best suits you.

Azure Virtual Desktop:

  • Windows 10 personalized and multi-session desktops and remote app streaming.
  • Full control over management and deployment plus options for Citrix and VMware integration.
  • Flexible consumption-based pricing.

Windows 365:

  • Windows 10 personalized desktops.
  • Management and deployment with familiar desktop tools and skills.
  • Predictable per-user pricing.

Wrap Up

Windows 365 is introducing a whole different concept to both the Software-As-A-Service and Desktop-As-A-Service environments. This new platform seeks to set the tone for a more modern computing experience that can benefit businesses as well as individuals.

It’s still early stages and there is still a lot that we don’t know.

However, what is certain is that this is more than just a cloud-based version of Windows and can offer ersatz hardware as well. All of this is definitely going to make the future of cloud computing a lot more interesting.